Payment Plans

There’s no need to stand in line to pay your bills. Enroll in either the City’s Direct Debit or Budget Billing payment plans. It’s never been easier to pay your City water bill.

Direct debit

• The amount indicated on your monthly bill is automatically withdrawn from your account within 15 days after billing.
• You can start anytime.
• The City will mail your bill every month for you to keep for your records.

Budget Billing

• An equalized payment is automatically withdrawn from your account within 15 days after billing. This payment covers water, sewer and drainage fees that have been amortized over the year.
• You will receive written confirmation of the start date and the monthly payment amount a minimum of 3 days prior to the withdrawal.
• The City will mail your bill every month for you to keep for your records.
• Your monthly bill will list the differences between the equalized payment withdrawn from your account, and your actual usage. Your account will be reviewed on an annual basis and at that time your bill will identify any changes to your future payments.

To qualify for either plan

• You must have a bank or credit union account which allows direct debit transfers.
• Your account must be paid in full prior to acceptance on the plan.
• You must have at least 1 year billing history with the Utility prior to acceptance on the Budget Billing Plan.

To apply for either plan

• Complete the Direct Debit Plan application, which includes selection of your preferred payment plan.
• Attach to the form information about the account that will be debited:
• Chequing account Attach a void cheque to the application (write VOID in ink across the face of the cheque).
• Savings account Attach a photocopied page from your savings account pass book that shows your account, branch, and bank transit numbers.
• Deliver or mail the above 2 items to the City of Regina:
• In person Cashier Services, Main Floor, City Hall (2476 Victoria Avenue)
• Mail Water Billing, PO Box 1790, Regina SK S4P 3C8

To cancel either plan

Notify the City at least 1 week before your next payment is due, either in person, by mail, by phone 306-777-7000, or by fax 306-777-6814. If you do not provide 1 week’s notice, the payment will be automatically withdrawn from your account and the cancellation will take effect the following month.

If there are insufficient funds in your account

If there are not enough funds available in your account to make a payment, your debit withdrawal is automatically “represented” within the next 7 days. If funds are still not available, you will be charged with a bank service fee and you will have to make a replacement payment. The City of Regina can remove you from the plan and request full payment of your total outstanding water bill, plus any penalties.