- No need for cash or coins, pay with credit card using your PayByPhone account
- Get reminders when your time is almost expired
- Extend your parking session from anywhere (within the 2 hour time limit)
To use the PayByPhone option, download the app to your phone or call 1-888-680-7275.
Once you have registered for an account, you can park in three easy steps:
- Enter the location number posted on the meter
- Select a parking duration
- Confirm and pay
Note: There is a 17 cent/transaction fee when using the PayByPhone service.
Parking meters are in effect from 8 a.m. to 6 p.m., Monday to Friday. Meters are subject to a 2 hour limit, except loading zones, which have a 15 minute time limit. Parking is free at meters after 6 p.m. on weekdays, all-day Saturdays (subject to two hour limit), Sundays and all statutory holidays.
You can add time, but don’t overstay. Two hour limits are still in place to keep traffic moving and make space for other visitors. If you need to stay longer, move your vehicle to a new zone (another block or opposite side of the street) or plan to use a parkade or parking lot for stays longer than two hours.
Know the rules. Parking regulations are in place to ensure a safe environment for pedestrians and motorists.
Frequently Asked Questions
Where can I download the app?
Any Apple or Android device can support PayByPhone and can be downloaded at The Apple App Store or Google Play Store.
How do I sign up?
Registration with a free PayByPhone account is required and can be completed via the mobile app, the web app at paybyphone.com or by phone at 1-888-680-7275. The account will be activated immediately and your parking session can be started.
The next time you call or log on, your details will be automatically recognized.
The following information is required to set up an account:
- Mobile phone number
- Credit card (Visa, Visa Debit, MasterCard, MasterCard Debit, AMEX)
- License plate of car(s)
I can’t extend my parking session, why?
You have stayed at the current location longer than allowed. To begin another parking session, move your vehicle to another block or across the street and enter the new location number.
If I need to stay larger than 2 hours, where can I park?
You can move your vehicle to a new zone (another block or opposite side of the street) and start a new parking session. If you are planning a stay longer than 2 hours, we suggest parking in a parkade or parking lot.
Can I transfer unused time to another parking spot?
No, unused time is not transferrable.
Why is there a transaction fee?
The transaction fee is a user fee collected by the service provider for using the app.
How does parking enforcement know I’ve paid by phone?
When you pay for parking by phone, your license plate and parking time are automatically displayed on the device used by the parking enforcement officer. Users do not need to display a receipt.
What if I get a parking ticket?