Resulting Key Themes: Strengths & Challenges
TkMC senior staff interviewed approximately 40 members of City Council, Board of Police Commissioners, Senior Administration and Union/Association Presidents. The results of the discussions were collated and common elements of information were used to form the environmental scan. Key themes identified for both organizations are as follows:
City of Regina
- An acknowledgement of a history of strong, sound administration;
- A desire for change;
- A need to strengthen the strategic focus;
- The need for better public engagement;
- A concern about sustainability;
- The need for more and better planning;
- Concerns about urban infrastructure; and
- A level of skepticism between Council, Administration and Unions in regard to the decision-making criteria on policy issues.
Regina Police Service
- The strategic challenge of the intensity of social issues in the inner city;
- The need to engage the community as a critical success factor;
- Change is underway;
- Difficulties in operationalizing community policing; and
- Demographics of officers (average experience is low).
The environmental scan demonstrates a high level of interest in attributes of what is referred to as the ‘new public organization':
- Citizen-centered (customer focus and public engagement);
- Participative leadership;
- People-centered (employee empowerment);
- Results-oriented (ability to demonstrate outcomes);
- Decentralized; and
- Entrepreneurial and competitive.