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Choices for Redefining Excellence Report

Core Services Review TkMC prepared the Choices for Redefining Excellence   report and presented it to City Council in November, 2004. Other information included in this report are:


In addition to the final report, you may wish to review the Companion report. This companion provides a brief outline of the report prepared by TkMC. It is intended as a quick reference to the final report. Information in the companion report includes:

  • Environmental Scan & Resulting Key Themes: Strengths & Challenges
  • The Core Continuum: A Framework for important choices
  • Key Performance Indicators: How are we doing?
  • Improvement Opportunities: Identifying better ways
  • Summary of Recommendations