Rental Property Information
Are you a landlord or tenant?
Regina SK S4P 3T2
Unsafe or Untidy Rental Property Complaints?
Does the City enforce issues with rental properties?
Tenants with concerns regarding health and safety standards at his/her dwelling or apartment should first advise the landlord in writing of their concerns in order to allow the landlord the opportunity to address the issue first. If the landlord does not resolve the issue, tenants may pursue the course of action appropriate to their concern:
- If the complaint is related to the yard or exterior maintenance of the rental property and the landlord has not taken action to resolve the problem, a complaint can be made to Service Regina (306-777-7000) and a Bylaw Enforcement Officer may order the property owner to conduct any necessary repairs, clean-up, or maintenance.
- Issues related to fire safety (e.g., problems with smoke alarms, exits, windows) are investigated by Regina Fire and Protective Services (RFPS) fire inspectors. Tenants can make a complaint by calling 306-777-7830 and a fire inspector will be in contact to gather all relevant information. RFPS will not take action on anonymous requests or information based on hearsay.
- Public health concerns in rental housing (e.g., rodent/insect infestations, sewer back-ups, extensive mould) are investigated by the Regina Qu’Appelle Health Region (RQHR). Public health complaints can be submitted directly to RQHR. Additional information and a complaint form can be found at RQHealth.ca.
- If the rental unit concern is not related to exterior property maintenance, fire safety, or public health, please contact the Office of Residential Tenancies .