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Change or Cancel Your Trip

Operators CANNOT change or cancel the destination or pick-up time of your trip.

To change pick-up times or destinations

Call the Dispatch Office at 306-777-7007 as soon as possible to allow staff time to reschedule/reroute operators. Provide your first and last name and trip details when speaking to staff.

To cancel your trip

Leave a message at the Regina Paratransit 24-hour Cancellation Line at 306-777-7007. Provide your name and the date and time of the trip you are cancelling. Please give as much notice as possible when cancelling your trip.