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Drinking Water Notifications

When repairing our water system, City crews follow standard operating procedures and safety protocols. In locations where there has been some major flooding due to a water break, a standard procedure may include depressurizing the line by turning the water off before completing the repair. Industry best practices recommends that the water from these sites be boiled until laboratory testing confirms the safety of the water.

In these situations, impacted residents will receive a Drinking Water Notification (DWN) before we turn the water back on, to advise of this boil water requirement. The notification is delivered to each impacted home. If no one is home, the notification is left hanging on the front door knob.

The drinking water notification is usually lifted in about two days once test sample results are received, confirming there is no contamination and that water can be consumed without boiling. The Drinking Water Notification Ended is then delivered to each impacted home. If no one is home, the notification is left hanging on the front door knob.

Until the City has confirmed the water is safe to drink we advise that you boil water for any activity where water may be ingested, including:

  • Drinking, making ice
  • Brushing teeth or soaking false teeth
  • Washing fruits and vegetables
  • Dishwashing
  • Preparing food or drink which will not be subsequently heated, washing fruits or vegetables

In addition:

  • Do not drink water from public drinking fountains in this area.
  • While bathing, avoid swallowing the water. Younger children and infants should be sponge bathed.
  • Consult your physician if you have severe cuts or rashes before using the water.
  • Regular tap water can be used for washing clothes.
  • If you do not wish to boil your water, use an alternate water supply known to be safe (i.e. bottled water).

How to boil

  • Bring water to a rolling boil
  • Continue to boil for at least 1 full minute.
  • Let water cool before using.

Contact us if you have questions about the notification and repairs taking place. For health-related questions, contact the Saskatchewan Health Authority (SHA).


Questions & Answers

I have a filter. Can’t I just use that to clean my water?

While filtered water systems are effective in filtering some impurities, they do not disinfect the water of bacteria

Why are we issuing these notifications?

The City works closely with agencies such as the Water Security Agency and SHA to review and adopt best practices to ensure that public health and safety is protected. Clean, safe drinking water is our priority. These Drinking Water Notifications are an added layer of protection to help ensure we meet that goal.

How many water main breaks do we anticipate will require a notification?

Based on the historic trend, we anticipate that less than 10 per cent of all water main breaks will require a Drinking Water Notification.

How many residents will this affect?

It varies. A Drinking Water Notification will only be issued for a water main break where pressurization is lost and due to the severity there is an increased risk of exposure to contaminants. In these instances, the DWN will typically be restricted to both sides of one block.

Is there an increased risk to residents?

No, we have always followed industry standard protocols, which includes sampling, and there has never been an incident of a water borne illness as a result of a repair to our water system.