Terms and Conditions
By accessing the MyAccount.Regina.ca service through https:\\myaccount.regina.ca (the “Website”) or using any of the services provided the City of Regina (the “City”) through the Website (the "services") you expressly agree to be bound by, accept and comply with these terms and conditions of use (the "terms and conditions"). If you do not agree with any of these terms and conditions, you must immediately exit and stop using the Website. If you do not agree with the terms and conditions, then you may not read, link to, download or in any other way use information on the Website. These terms and conditions may be revised from time to time without notice to you and it is your responsibility to check for updates to the Website. Your use of the Website after any revisions to these terms and conditions are posted to the Website shall constitute your acceptance of such revisions.
Access to the Website and use of certain services may require registration. You must be an existing City customer to register to use the Website. You agree to provide accurate and current information as required for such registration and to update your information in a timely manner to ensure it remains accurate and complete. You will be solely responsible to maintain the confidentiality of any personal identifiers or passwords required by you to access the Website, or required by you to use any of the services, and for all activities that occur under such personal identifiers or passwords. You agree to immediately notify the City of any unauthorized use of your personal identifiers or passwords.
3. Privacy and security
The Website, the services and any content are provided solely on an “as is” and “as available” basis. Reasonable efforts have been made to ensure the content provided through the Website or any services is accurate and current when posted. However, your use of such content is at your sole risk. No warranty is given that the Website or services are or will be error-free, free of viruses or other harmful or destructive properties or components, or uninterrupted. The City does not make any warranties or representations as to the accuracy, validity, correctness, currency, timeliness, completeness, reliability or adequacy of information or content on the Website or any links to external sites not maintained by the City. You assume all responsibility for using the information contained in the Website and any information you may access through the Website. Do not assume that the Website will be error-free or that the Website will be operated without interruption. The City is not responsible for transmission errors in, corruption of, or the security of content carried over telecommunications carriers’ or other providers’ facilities. The City expressly disclaims any and all warranties, representations and conditions regarding the content and any use of the Website or any services, including all implied warranties or conditions of merchantability, third party rights, title, quality, accuracy, completeness, currency, non-infringement or fitness for a particular purpose.
Please be advised that the information on the Website may become out of date, however, the City disclaims any duty to or liability for failure to update information on the Website. Further, the information in the Website is subject to change without notice.
5. Limitation of liability
You agree that the City, its affiliates and its employees and agents are not liable or responsible for any direct, indirect, incidental, consequential, punitive, or special damages, including, without limitation, any loss of use, lost data, lost business profits, business interruption, personal injury, property damage, or any pecuniary loss arising out of or in any way connected with the Website, the services or any content, any communications with the City, or any software, information or documents contained in or accessed through the Website or any of the services, even if the City has been advised of the possibility of such damages, whether based in contract, tort (including negligence), equity, strict liability or otherwise.
You agree to defend, indemnify and hold harmless the City, its affiliates and its employees and agents from and against any and all losses, costs, damages and expenses, including reasonable legal fees, suffered or incurred by the City from or related to your violation of these terms and conditions or your use of the use of the Website, the services or any content contained therein.
7. Confidentiality and Privacy Consent and warning
Absent the use of encryption, the Internet is not a secure medium and privacy cannot be ensured. Internet email is vulnerable to interception and forging. In using the Website, you agree to assume the risks associated with the transmission or loss of any data or information to or from the City on the Website, including the interception of such confidential data or information by third parties and agree to be liable for any damages occurring as a result thereof. You agree that in using the Website, data or information provided by you may be transmitted through a cloud-hosted service operated and maintained by the third party in another jurisdiction and agree to be liable for any damages occurring as a result thereof. If you wish to revoke the consent to disclose confidential or personal information as herein described and which you have expressly provided, your sole and exclusive remedy is to discontinue using the Website and the services.
8. Ownership and intellectual property
The Website, the services and all contents thereof, including, but not limited to, all text, images, data, html code, multimedia clips, graphics, icons, java code, account information and the section and arrangement of the contents of this site (collectively the "content"), are owned and protected intellectual property of the City or other third parties with all rights reserved unless otherwise noted (the “intellectual property”). Except as expressly provided, nothing in these terms and conditions or within the Website or any of the services shall be construed as granting any license under any of the intellectual property rights, whether by implication, waiver, estoppel or otherwise. You are expressly prohibited from copying, transferring, reproducing, storing, uploading, distributing, publishing or using, in whole or in part, any of the intellectual property appearing on the Website or through use of any services without the prior written consent of the City or any third party owner of the intellectual property. The City will take appropriate legal action necessary to enforce its rights respecting any prohibited use of any intellectual property appearing on the Website.
Certain words, phrases, names, designs or logos used on the Website may constitute trademarks, service marks or trade names of the City or other entities. The display of any such marks does not imply that a license has been granted by the City or other entities.
10. Rules of use
You agree that in accessing or using the Website or any services or submitting any information or materials to the City you shall: (i) act in compliance with all applicable laws and regulations; (ii) not attempt to damage, modify, alter or deface any part of the Website, any services or any content; (iii) not post, transmit, link to or otherwise distribute any information or software which contains a virus, or other harmful or disruptive property or component that may adversely affect any computer systems or programs, the Website or the services; (iv) not post, transmit, link to or otherwise distribute any inappropriate, defamatory, indecent, offensive or unlawful material or information; and (v) not impersonate or falsely represent your association with any person. You also have the sole responsibility for ensuring you receive and review your account billings you request to receive via any services and for protection and recovery of your computer system. You must take reasonable and appropriate precautions to ensure that any computer system used to access the Website or any service is secure and free of viruses or other harmful or destructive properties or components.
11. Third party content
As a convenience to you, the Website may contain links to other Internet sites that are operated by other parties that are not under the control of the City. Third party links are referenced for information and interest only and you agree that the City is not an affiliate of and does not represent or endorse any such third party or its site, products or services. The City is not responsible for the availability or content of such third party Internet sites. Your communication or business dealings with any third parties found on, or through the Website or any of the services, are solely between you and such third parties at your sole risk. These other sites are independently developed by parties other than the City, and the City does not assume any liability or responsibility whatsoever for the operation of or information of any linked resources, nor for any interpretations, comments or opinions expressed therein including damages that may be sustained, or viruses or other destructive items that infect your computer or other property through your access to or use of this site.
12. Modifications and termination
The City reserves the right to suspend, discontinue, terminate or modify any aspect of the Website, services or content and/or your access to or use of the Website, services or content at any time for any reason whatsoever with or without notice to you. The City further reserves the right to refuse to post on the Website and the right to remove from the Website any information or materials, in whole or in part, that the City deems, in its sole discretion, to be inappropriate, unlawful or in violation of these terms and conditions. If you are dissatisfied with the Website, any of the services, any of the content, or any of the terms and conditions, rules, policies, or practices of the City in operating the Website and the services, your sole and exclusive remedy is to discontinue using the Website and the services.
Subject to section 14 of these terms and conditions, these terms and conditions form the entire agreement between you and the City with respect to your use of the Website, the services and the content. Failure or delay by the City to enforce the provisions of these terms and conditions or the City’s rights or remedies at any time will not be construed to be a waiver of the City’s rights under these terms and conditions and will not prejudice the City’s right to take subsequent action. If any provision in these terms and conditions is illegal, invalid or unenforceable at law, it shall be deemed to be severed from these terms and conditions and the remaining provisions shall continue in full force and effect. These terms and conditions and any disputes or actions arising from the Website, the services or the content contained on the Website shall be governed by the laws of the province of Saskatchewan, Canada and you hereby submit to the jurisdiction of the courts of the province of Saskatchewan, Canada and agree to bring any action exclusively in such courts.
14. Utility eBill terms and conditions of service
In addition to these terms and conditions, you shall abide by and be bound by the City’s utility billing terms and conditions of service with respect to any and all services provided as are prescribed by the bills received and applicable bylaws. In the event of a conflict between the City’s utility billing terms and conditions of service and these terms and conditions of service regarding the “services” as defined herein, these terms and conditions of service shall govern.
City of Regina customers who register for the ebilling services provided for under the Website may no longer receive invoice or billing statements from the City through the mail or in paper format. The City will send the registered customer a reminder email indicating that the customer’s new invoice or bill is ready to be viewed on the Website. All provisions respecting invoices and bills set out in the City’s utility billing terms and conditions of service shall also apply to any online invoices and bills.