Cart Swap Request
Garbage Cart Size Request Form
*If you have previously submitted a cart exchange request, we have you on our list! Please do not submit another request.
On January 1, 2024, there was a new fee for waste on the utility bill based on the size of garbage cart. It is set as follows:
-240L - $0.53/day or $193.45/year
-360L - $0.78/day or $284.70/year
This charge includes the costs associated with collection and processing the 240L Food and Yard Waste cart, the 360L Recycling cart and your chosen size of Garbage cart.
Requests for a smaller garbage cart:
- The current projected timeline for a smaller garbage cart is Fall of 2024
- Wait times to receive your new cart depend on request volumes, weather and cart supply.
- Exchange requests will be accepted year-round; however, Cart exchanges during the winter are subject to weather conditions, which can lead to extended delays.
- Cart exchanges are managed by a different team after the collection unit has emptied your cart on the scheduled waste day. To ensure the exchange is completed, please leave your cart out until 3 p.m. on collection days until the exchange is completed.
- Please note: If you have requested a smaller cart, you will be charged for the smaller cart even if you haven’t yet received it.
- It could take up to 14 days for your utility account to be updated.
Requests for a larger garbage cart:
- Wait times to receive your new cart depend on request volumes, weather and cart supply.
- Exchange requests will be accepted and completed year-round.
- Please note: If you have requested a larger cart, you will not be charged the higher rate until you have received your larger cart.
- It could take up to 14 days for your utility account to be updated.
Cart exchanges are managed by a different team after the collection unit has emptied your cart on the scheduled waste day. To ensure the exchange is completed, please leave your cart out until 3 p.m. on collection days until the exchange is completed.
If you have any specific questions related to the above information, please contact Service Regina at 306-777-7000 Monday through Friday, 8 a.m. to 4:45 p.m. However, please leave adequate time for processing these requests. If you wish to add an additional cart to your account or if your cart is not functional due to cart damage, please contact Service Regina.
