What Is the Resident Verification Program?
The Resident Verification Program confirms whether a recreation account holder lives within Regina’s municipal boundaries.
The program is now in effect. Residents must verify their address in person to:
- Access resident pricing for City of Regina registered recreation programs.
- Access the first available registration date for recreation programs.
If your residency is not verified, your account will be treated as non-resident and a 50 per cent non-resident surcharge will apply to registered recreation programs.
This program ensures Regina residents receive priority access and resident pricing, while still allowing participation from non-residents.
What You Need to Know
- Verification is required to receive resident pricing and registration access.
- If you register for a recreation program without verifying, the non-resident surcharge will automatically apply at checkout.
- Non-resident and non-verified resident registration opens one week after resident registration.
Who Is Considered a Resident?
You are considered a resident if your primary home address is within Regina’s municipal boundaries.
People living in surrounding towns, rural municipalities (RMs) or other communities are considered non-residents, regardless of where they work.
How Residency Verification Works
- Verification must be completed in person.
- It only needs to be done once, unless your address changes.
- Any adult listed on the account can verify residency for the entire family account.
- Verification cannot be completed online due to privacy requirements.
Where to Verify
- Sandra Schmirler Leisure Centre
- North West Leisure Centre
- Sportplex (Lawson Aquatic Centre and Fieldhouse)
Acceptable Proof of Residency
You must show one of the following:
Option 1
- One valid government-issued photo ID with a Regina address
Expired photo IDs will not be accepted
Option 2
- One photo ID (e.g., passport, student ID, employer ID) and
- One document showing your name and Regina address, dated within the last six months (an electronic version on your phone is acceptable, but it must be presented in person). Some examples include:
- Utility bill
- Bank statement
- Tax notice
- Lease or tenancy agreement
- Home purchase document
P.O. boxes are not accepted as proof of residency.
Non-Resident Registration and Fees
Non-residents are welcome to participate in City of Regina recreation programs.
A 50 per cent non-resident surcharge applies to all registered programs and is now in effect.
Surcharge Applies to
Registered recreation programs such as:
- Swimming lessons
- Fitness programs
- Sports programs
- Fine arts programs
- Adapted programs
- Other registered programs listed in the Leisure Guide
Surcharge Does Not Apply to
- Single admissions
- Bulk admissions
- Leisure Passes
- Drop-in programs
Important Notes
- If you register as a non-resident and verify your residency at a later date, the surcharge will not be refunded.
- If you move and update your address, you must re-verify your residency in person. This includes moves within Regina.
- If residency is not verified, the account will be treated as a non-resident.
- If you have a disability that prevents you from completing in‑person verification, please contact the Inclusion Support Office at 639-590-8895 or inclusionsupport@regina.ca for assistance with the resident verification process.
To confirm your status, call 306-777-PLAY (7529) or visit a recreation facility.
Expand this section to read our frequently asked questions and answers.
When did resident verification start?
Resident verification began February 1, 2026 and the non-resident fee is now in effect for all registered recreation programs.
Does this apply to all registered recreation programs?
Yes, all registered recreation programs are subject to the non-resident surcharge if residency is not verified.
How often do I need to verify?
Verification only needs to be completed once, unless your address changes.
Can I verify my residency online?
No, verification must be done in person.
Who can verify residency for a family account?
Any adult listed on the account can verify residency for the entire family.
When does the non-resident surcharge begin?
The non-resident surcharge begins with Summer 2026 registered programs.
How much is the non-resident surcharge?
The non-resident surcharge is a 50 per cent increase on registered program fees.
Does the surcharge apply to Leisure Passes?
No, the surcharge applies only to registered programs such as swimming lessons, fitness programs and fine arts. It does not apply to single admissions, bulk admissions or Leisure Passes.
I changed my address online, do I need to re-verify?
Yes. If you change your address online, your account will automatically revert to non-resident status and you will need to re-verify at a leisure centre.
What happens if I don’t verify my residency?
If you do not verify, you will be marked as a non-resident, and as such you will have a later registration date and be subject to a 50 per cent surcharge.
If I forget to verify and register as a non-resident, can I get a refund?
No, refunds will not be offered. Please ensure that you have verified your address before registering for a recreation program.
What if I have a disability that prevents me from completing in-person verification?
If you have a disability that prevents you from completing in‑person verification, please contact the Inclusion Support Office at 639-590-8895 or InclusionSupport@regina.ca for assistance with completing the resident verification process.
How can I tell if my address has been verified?
You can confirm your residency status in the following ways:
- Call the PlayLine at 306-777-PLAY and have an agent check your account status.
- Log into your Recreation Online account. When you add an activity to your cart:
- If your address is verified, only the standard program fee will appear.
- If your address is not verified, a non-resident surcharge will be displayed along with the activity fee.
- Before registration opens
- Verified accounts will display the resident registration date
- Unverified accounts will display the non-resident registration date.

