Collection Schedule

View your collection schedule your way! Sign up for collection reminders via email, text, phone call or add it to your electronic calendar application. You can also download and print your personalized collection schedule.

Report a Missed Collection

If you had your cart out by 7:30 a.m. on your scheduled collection day, contact Service Regina at 306-777-7000 or submit a service request online within two business days.

Biweekly Garbage Collection

The City is moving to biweekly garbage collection from November 4, 2019 to April 3, 2020. Your garbage collection day will remain the same but will be picked up every other week. Weekly garbage collection resumes on April 6, 2020.

There are some properties that require additional garbage collection service. The City is accommodating by offering an additional garbage cart for an annual fee. The City is focused on waste reduction and encouraging residents to reduce, reuse and recycle to extend the life of our Landfill.

Frequently Asked Questions

Why is the City permanently moving to biweekly garbage collection in the winter?

  • Biweekly garbage collection is part of our long-term Waste Plan Regina to divert waste from the landfill. Residents are encouraged to reduce, reuse and recycle.
  • Residents quickly adapted to the frequency change during the pilot project and the majority support the move to biweekly garbage collection.

How does biweekly garbage collection work?

  • Residents who receive weekly curbside garbage collection will move to every other week collection service from November 4, 2019 to April 3, 2020.
  • Garbage collection days are not changing, but due to altering routes cart pick-up times could change.
  • Blue cart recycling collection remains unchanged.
  • Weekly garbage collection will return from December 23, 2019 to January 3, 2020.

I currently receive alley garbage collection, will my cart collection location change with the move to biweekly garbage collection?

  • The only thing that is changing with your garbage collection is the frequency. Your cart placement and pick up day remains the same.

Am I able to switch to a larger garbage cart?

  • The 240-litre garbage carts hold approximately four bags of garbage as opposed to six bags in the 360-litre carts.
  • These carts were implemented to acknowledge the amount of waste diverted through recycling and composting.


Can a get a second garbage cart?

  • If you require an additional garbage cart may request one by calling Service Regina at 306-777-7000 and pay a fee on your utility (water) bill.

What is the cost of the additional garbage cart?

  • A 360L cart will cost $156.95 per year
  • A 240L cart will cost $116.80 per year

I have requested an additional cart, how do I place my two garbage carts out for collection?

  • On collection day, place the carts on even ground on the street or in the back alley before 7:30 a.m. Make sure they do not block traffic.
  • Leave enough space around your carts so that you can walk around it. Leave at least one metre (four feet) of space between other objects such as parked cars, power poles, utility boxes, fences, downspouts and garages.

Will collection of garbage every two weeks cause odour and attract pests and wildlife?

  • Biweekly collection is only planned for the winter season as household food waste will remain frozen in the garbage cart. This will deter odor and will not attract wildlife or pests.

What do I do if my cart was not collected?

  • If it’s your scheduled collection week and you had your cart rolled out for collection by 7:30 a.m., call Service Regina at 306-777-7000.
  • Go to Regina.ca/waste, click ‘Need help?’ on the tool and select ‘I have a problem with my collection service, such as a missed collection’. This will take you to the ‘Contact Us’ online request form to submit a Service Request.

Cart Placement & Collection Guide

Step 1:
Fill It

Blue Cart Recycling

  • Do not bag or stack items. Keep recyclables loose in the cart.
  • Put shredded paper in a clear plastic bag that is tied closed.

Brown Garbage Cart

  • Bag or bundle all waste items.
  • Double bag animal waste, dust particles and powdered materials.

Remember

  • Keep cart lids closed & do not let them overflow.
  • Do not place additional waste beside your cart.
  • Make sure material is not packed too tightly and can easily come out of the carts when the collection truck picks it up.

Step 2:
Place It

On collection day, place the carts on even ground on the street or in the back alley before 7:30 a.m. Make sure they do not block traffic.

 

On the front street

  • Place cart wheels against the curb. In the winter, place your cart with its wheels against the street side of the snow ridge.

In the back lane

  • Place cart wheels at the edge of your back lane with enough space away from your back hedge, garage or fence.
  • Arrange the cart so the arrows on the lid are pointed toward the centre of the road or lane.

Step 3:
Space It

Leave enough space around your cart so that you can easily walk around it. There should be at least one metre (four feet) of space between other objects such as parked cars, power poles, utility boxes, fences, downspouts and garages.

Step 4:
Store It

Roll your empty cart back in a secure location on your property or against your fence after it has been collected.

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