Route 18 MAY 2023
Preview the route changes for May 2023.
Frequently Asked Questions
een submitted. In Plan Check – application is under review. You can check estimated timelines of
permit application reviews based on project type at Regina.ca/build
Returned for Corrections – application has been returned to customer for clarifications due to
insufficient information or because it is not in compliance with code and bylaws. View the
Application Revision Notice under Documents and Images for next steps. Submittals Incomplete –
application was incomplete and requires more information before it can proceed. You will receive an
email notification from the City. View the Incomplete Application Notice under Documents and Images
for next steps. How do I submit corrections and revisions? View this document for a quick reference
on how to submit corrections. View this document for a quick reference on how to submit revisions.
For more detailed instructions, see the eBuild User Guide Will I receive my permit faster if I
apply through eBuild? Service levels are standard regardless of the way they are submitted. It
depends on the project type. For estimated review timelines, visit Regina.ca/build. Can I still submit my permit application and drawings via
email? No, as of Jan. 1, 2023 only sign applications will be accepted through email. In person
submissions are still accepted in person at the permit counter main floor City Hall. However, with
eBuild, you can submit large drawings and plans up to 100 MB and also track the status of your
application. Can I pay the fees online? Online payment is accepted through eBuild for those
applications submitted through the eBuild tool. Once your application has passed all required
reviews, a Letter of Completion is issued and the status of your application will change to Ready
for Issuance. This means your permit(s) is ready to be issued but is awaiting fee payment. To pay
your fee, go to the My Items section of your account, and select the “Pay Fees” button. This will
only be an option when payment is required. Once the fee has been paid, the documents are stamped
and permit(s) issued. The documents are made visible in your eBuild account for you to access and
print. You can also visit the main floor of City Hall to pay the permit fee in person. How do I
reset my MyAccount username and/or password? Go to the login page, click the Forgot your password
link and follow the instructions. Due to security reasons, the City of Regina is not able to reset
your password for you. How do I reset my eBuild username and/or password? Go to the MyAccount login
page, click the Forgot your password link and follow the instructions. Due to security reasons, the
City of Regina is not able to reset your password for you. What if I need to edit my information in
my account (i.e. change last name, email or address)? Log into eBuild and select My Account. Click
on Edit Contact Information to revise the information on your account. Will other application types
be available on eBuild? Yes. In the future, eBuild users can expect sign permit applications and
planning applications to be added. Can I apply for multiple applications at once? Applicants can
only apply for one application at a time through the eBuild software. Each application type has
specific requirements, fees and service levels so multiple applications cannot be submitted at
once. Can contacts other than the applicant view my eBuild application? If they have been listed as
a contact on your application and are an eBuild user, they will have access to view your
application. ...
Zoning Bylaw Handout-Parking
Learn more about the changes to Parking in the Zoning Bylaw 2019-19
Payment Options
r payment is received by the due date. If your payment arrives past the due date, you will be
subject to late payment penalties. To pay online, go to Regina.ca/eWater. Collections of Past Due Accounts Water & Waste bills are
due upon receipt. If the account is unpaid 30 days after the bill is issued, the account becomes
past due. A customer is notified of past due accounts via: Water & Waste Bills Delinquency
notices Disconnection notices Customers with past due balances are subject to collection activity.
Provincial legislation allows all municipalities to enforce payment. The City of Regina may take
the following actions to collect overdue Water & Waste accounts: Disconnection of service
Transferring balances to property taxes Placing the account with an external collection agency Open
or Close my Account Rates MyAccount
2023 Culture New Initiative Follow-up Report
View the 2023 Culture New Initiative Follow-up Report.
