notifynow
gina and Regina Fire & Protective Services are giving away five 72-hour emergency survival
kits. Two ways to enter: All residents who sign up for a new
notifynow account — our emergency alert system designed to deliver critical alerts in real-time —
are entered for a chance to win one of two 72-hour emergency survival kits. ...
Proclamation Request Requirements
View the requirements for requesting a proclamation.
Commercial Information Package
View the Commercial, Industrial, Institutional, and Multi-family Information Package for new commercial buildings or additions.
Heritage Property Designation Criteria
Review the designation criteria before applying for municipal heritage designation.
Culture (Major) Application Form
Complete this application for a new initiative or annual activity major culture grant up to $30,000.
Send Your Waste to a Better Place Activity Book
Send Your Waste to a Better Place Activity Book.
eBuild User Guide
Learn more about using our online tool to apply for building permits.
Stakeholder Kickoff & Information Session
Stakeholder kickoff and information session for the development charges policy and model review
Water Utility Affordability Fact Sheet
View the Water Utility Affordability Fact Sheet.
Social Development (Minor) Application Form
Complete this application for a new initiative or annual activity minor social development grant up to $10,000.
Water Meter Upgrade Project
lain the process and examine the installation site to make sure there is enough space. If you have
any safety concerns regarding the COVID-19 virus, visit
neptunetg.com/safety to learn more. Meters in Inaccessible Locations In most cases, the main
shut-off valve is located in an unfinished area of the basement. However, there are some where the
water service is located behind drywall or panelling. After consulting with you, the technician
will neatly cut out a small section of drywall or panelling to gain access to the shutoff valve.
You may choose to cut this hole yourself, but we highly recommend allowing the trained technician
to do this. Once the meter is installed, you or the technician can cover the hole with a carpentry
access box. The hole must not be permanently covered to allow access to your meter for future
maintenance.
Installation Process
It’s important to clear the space around your shutoff valve. Follow the steps below to locate your
shut-off valve and prepare the space for the technician to work. To find your shutoff valve, look
for a pipe coming out of the floor. There should be a shutoff valve with a round or straight
handle. Check this valve to make sure it is operable. Please leave ample room for the installer to
work. Keep pets secured during the installation appointment. If the water meter upgrade takes place
during winter, please clear a path to the utility connections located outside the home. This is
typically the area that the technician will access to install the transmitter.
Prepare for the Install
Throughout the project, some properties will be randomly inspected to ensure project standards are
being consistently fulfilled by the contractor. The inspections will be carried out by Diameter
Services, the consultant managing this three-year project on behalf of the City. Inspections will
take place within one week of the upgrade and require approximately 15 minutes to complete. The
inspector will need to access the upgraded area. Every authorized Diameter Inspector will be in
uniform, carry photo ID, and the company logo will be on their vehicle. Should any upgrade fall
outside project standards, the Inspector will advise the resident and notify Neptune Technology
Group. A Neptune Technician will book an appointment with the utility customer to ensure the
standard is maintained. Installation Inspections eWater is a customer service tool for City of
Regina Water customers. Customers can access eWater on any device with an internet connection. View
and pay your City of Regina Water & Waste bill. Access water use information to help manage
household costs . Receive alerts for high water use. Set notifications of planned water outages.
Find water saving tips and recommendations. Register multiple utility accounts to manage the bills
for your home and/or business. Receive email payment reminders five days before your bill’s due
date.
eWater
Industrial, commercial, and institutional (ICI) properties are handled differently than residential
properties. Properties with large meters of 3” or greater: Are typically commercial or industrial
locations. Will be contacted by letter starting in August 2022 to book an appointment for a
technician to conduct a site survey of the water meter system before any upgrade work is performed.
The technician will need to access the site to collect information to determine future work and
material requirements. Depending on the complexity of the water system in the property, upgrades
will be scheduled accordingly. Properties with intermediate meters of 1.5” and 2”: Are typically
small businesses. Will be contacted by letter starting approximately April 2023 to book an
appointment for a technician to complete the water meter upgrade. Commercial and industrial
properties are not included in the Upgrade Schedule & Map. Industrial, Commercial &
Institutional Properties Upgrade Map & Schedule Project timelines are subject to change.
Legend: Water Meter Upgrade Schedule View Map Online Find out when water meter upgrades are
expected to take place in your ward. ...
