Page updated July 27, 2020 at 9:30 a.m.
The City of Regina continues to monitor and respond to COVID-19 while ensuring the continued delivery of city services that residents can count on.
We continue to work with internal and external partners, including the Saskatchewan Health Authority, the Ministry of Health and the Public Health Agency of Canada to contain the spread of COVID-19.
As Saskatchewan Re-Opens, physical distancing is as important as ever. Please continue to follow public health orders and keep our community safe. This includes limiting indoor gatherings to 30 people where space allows for two metres of physical distancing between participants. Outdoor gatherings of up to 30 people are still permitted with appropriate physical distancing.
Our top priority continues to be the health, safety and well-being of the community and our employees.
Transit Services
Updated July 13, 2020 at 11:15 a.m.
Effective Thursday, July 2, Transit resumed fare collection and loading passengers at the front doors of the bus.
If you had a pass while Transit fares were waived, pass extensions can be added to your pass. Call the RIDELine 306-777-RIDE (7433) - Monday to Friday 8 a.m. to 6 p.m. or Saturdays 8:30 a.m. to 4:30 p.m. or visit the Transit Information Centre - Monday to Friday, 8:30 a.m. to 4:30 p.m.
Effective March 23, Regina Transit changed transit service hours to support our continued commitment to the health, safety and the well-being of the community and our employees. Transit service will continue to run on a reduced schedule until further notice. The Saturday schedule runs Monday through Fridays and Sunday schedule for weekends and holidays. Residents are encouraged to visit TransitLive.com to see real-time schedules and bus routes near their locations. They can also call the RideLine at 306-777-RIDE (7433) for more information.
Regina Transit has increased cleaning protocols to proactively prevent the spread of COVID-19. At the end of each day, all conventional and paratransit buses are being fogged using a hospital-grade disinfectant by trained cleaning professionals.
Playgrounds, Courts, Athletic Fields & Ball Diamonds
Updated July 13, 2020 at 11:15 a.m.
Effective June 27, athletic fields and ball diamonds have opened under Phase Four of the Re-Open Saskatchewan plan.
Effective June 12, City-owned outdoor sites such as playgrounds, picnic sites, washrooms, BMX park, Douglas Park Track, basketball courts and skateparks reopened. Tennis and pickleball courts previously opened on June 3.
The City will continue to work with public health officials to follow health and safety guidelines as we reopen recreational spaces.
Recreation Facilities
Updated July 27, 2020 at 9:30 a.m.
Effective July 8, recreation facilities began reopening in a phased approach:
- North West Leisure Centre (including the Strength & Conditioning Areas) - July 8
- Lawson Aquatic Centre (including the Strength & Conditioning Areas) – July 13
- Sandra Schmirler Leisure Centre - July 27
Spray Pads & Outdoor Pools
Updated July 17, 2020 at 8:53 a.m.
Effective July 17, the Regent Outdoor Pool is open. Hours of operation are from 8 a.m. to 8 p.m. daily. Admission to the pool is free.
Lane Swim and Leisure Swim will be offered in timed blocks. Pre-registration is preferred. Residents can register up to three days in advance online or by calling the PlayLine at 306-777-PLAY (7529). A limited number of walk-in spots will also be made available.
Effective June 22, spray pads are open for the season. The 15 city-owned spray pads will be available for use from 9 a.m. to 8 p.m. until mid-September, weather permitting.
Golf Courses
Updated June 9, 2020 at 9:45 a.m.
Effective May 15, all City-owned golf courses are open. For the health and safety of all visitors and employees, the following safety measures are in effect:
- All tee times must be booked in advance; no walk-on players will be permitted
- Locker rooms will be closed; players can change footwear in the parking lot
- One person at a time in the clubhouse washrooms
- Only one person per cart unless golfing with members of the same household
Dog Parks
Updated June 12, 2020 at 3:15 p.m.
Effective June 12, our year-round and seasonal dog parks are open with the exception of Leslie Park, which is closed for the season due to construction.
Users must follow public health restrictions to contain the spread of COVID-19. Gates will remain open to reduce people touching the same shared surfaces, and please remember to bring your own waste bags. View the Dog Park Rules.
Garbage and Recycling
Updated March 31, 2020 at 3:30 p.m.
Residential garbage and recycling collection continue to be picked up as scheduled. During this time, residents are asked to help protect the health and safety of our staff and partners and reduce the spread of the virus by following these guidelines:
- Ensure that all material placed in garbage carts is bagged, specifically tissues and cleaning wipes
- Ensure accessible cart placement to avoid manual handling by the driver
- Do NOT overfill your carts or leave loose items on the ground
- If you’re sick: place ANY item that has come into contact with your mouth, nose or eyes into the garbage – even items that you normally place into your Blue Cart or Bin (i.e. water/beverage bottles, pop cans, milk/juice cartons, etc.)
Food & Yard Waste Pilot
Updated May 20, 2020 at 9 a.m.
In response to the COVID-19 pandemic, the City is postponing the launch of the Food and Yard Waste Pilot from spring to fall 2020. The purpose of the pilot is to understand resident experience with the new service. The current state of emergency is not reflective of the normal experience residents would have with the food and yard waste service. The planned spring launch date posed numerous risks to City staff and residents with inability to hold in-person meetings and delivery of pilot material to participants.
Water & Sewer
Updated April 30, 2020 at 10:45 a.m.
For businesses returning to work after being closed for an extended period of time, follow our proactive trouble shooting tips for your plumbing systems. When water is left stagnant in building pipes the water quality can change. It is recommended to flush internal pipes to maintain water quality. Learn more.
The City is asking homeowners to work with us in avoiding unnecessary repairs to home and City sewer (wastewater) systems by flushing only toilet paper and human waste down toilets. This will allow our limited crews to focus on the delivery of essential services and maintain social distancing guidelines.
- Flushing anything other than pee, poo, and toilet paper down the toilet can clog pipes and create sewer back-ups, which can be costly for both homeowners and the City.
- Wipes may be “flushable” but they don’t break down like toilet paper does. Toilet paper will disintegrate after it’s flushed, but so-called “flushable” wipes retain their shape and strength, causing blockages in pipes.
- For the same reason facial tissue, napkins and paper towel cannot be flushed down your toilet. They do not break down as toilet paper does, and lead to clogs and sewer back-ups.
- Wipes, paper towel and all other items used as a toilet paper alternatives should be bagged and disposed of in your garbage cart.
- Help us to help you to prevent the plug in yours and our sewer (wastewater) collection system.
Water & Property Tax Payments
Updated March 20, 2020 at 7:30 p.m.
Effective March 20, residents and businesses can defer water utility payments for up to six months with no late payment charges or interest charges applied. All payment collection activity on overdue utility accounts is suspended, and no water service will be shut off for residents with outstanding account balances or who are unable to pay.
Property tax notices will be issued in May but property owners will have until September 30 before penalties are applied.
Residents may also sign up for Budget Billing and the Tax Installment Payment Program Service (TIPPS) online at Regina.ca. Both services enable residents to pay for their utility bills and property taxes in smaller installments deducted monthly from their financial institution.
Parking Enforcement
Updated June 11, 2020 at 3:40 p.m.
Effective June 15, parking meter fees and parking enforcement will be phased back in.
- Payment and time restrictions at parking meters will be enforced as of June 15.
- Parking enforcement will resume in timed zones, and for oversized vehicles and loading zones as of June 29.
- As many residents continue to work from home, the 24-hour overpark regulation which directs that vehicles must be moved within a 24-hour period in residential areas will remain on hold.
City Hall & City Council
Updated June 12, 2020 at 3:45 p.m.
Effective June 15, Regina’s City Hall reopened to the public. Limited services at main floor counters will be available for customers to pay water bills, property taxes, parking tickets and for licensing services. The Building and Development Permit Counter will also be open for limited services. Permit applications and plans are still encouraged to be submitted electronically. You can do so by emailing permits@regina.ca or bringing in an external hard drive to City Hall.
To avoid line ups, we are asking customers to, whenever possible, pay parking tickets online and utility bills and property taxes at their banking institutions. Cheque payments can also be deposited in the secure outside payment box.
Effective April 22, Council and Committee meetings resumed to deal with items deemed to require immediate attention. Council meetings remain closed to the public but are still available to steam online.
Building Permits
Updated June 15, 2020 at 10 a.m.
Effective June 15, the Permit Counter at City Hall is open for limited services. Permit applications, plans and submission packages are still encouraged to be submitted by email to permits@regina.ca or by bringing an external hard drive into City Hall.
To ensure accurate input of your application and to prevent delays in the review. Please follow the guide below:
- Subject: (must contain) Address, Application number (if applicable), New Application OR Revision
- Body of email: Include any additional clarification.
- Attachments:
- Attachments must be labelled accordingly.
- Ensure all documents are clear and legible.
- Include as many documents as possible in one complete email.
- For plans more than 25MB, separate documents/plans and submit more than one email. Subject line as follows: Example: 123 Main Street, email 1 of 2.
Once your permit is approved, email permits@regina.ca and you will be contacted to make credit card payment over the phone.
Once your permit is paid, your permit will be emailed to the applicant/owner/contractor for a signature. A signed copy must be scanned and sent back to permits@regina.ca
The City understands the challenges that COVID-19 will present to the industry and is prioritizing changes in how we work in order to provide support and continuity. If you are aware of a permit application that is expected to be delayed due to COVID-19, please advise the City so we can plan our capacity accordingly.
Existing service level standards remain in place unless communicated otherwise. As the situation is evolving, we will update our website regularly if there are service limitations.
Questions? Reach out to our permit file support team by calling 306-777-7551, Monday to Friday, 8 a.m. to 4:45 p.m.
Building Inspections
Updated June 22, 2020 at 1:30 p.m.
Effective June 22, building permit inspections are once again being conducted in person, dependent on scope and project type. To support the health and safety of both industry and City staff we will continue to use FaceTime, WhatsApp or photos where appropriate.
Please book online or call 306-777-7000 to schedule an inspection or reach out to our permit file support team if you have any questions.
Job Opportunities
Updated April 20, 2020 at 2:30 p.m.
Recruitment efforts for some positions have been suspended. Affected positions are being re-evaluated and may be reposted in the future. We encourage you to continue exploring our current openings for opportunities as they become available.
All interviews for active postings will be conducted online or over the phone. If you require an accommodation, please email us at cityhr@regina.ca
City of Regina Events
Updated April 6, 2020 at 3:15 p.m.
All scheduled events are postponed until further notice. This includes the National Indigenous Peoples Day Celebration, I Love Regina Run, Reimagine Conference 2020: Roadmap to Sustainable Cities and the Regina City Council Arts and Business Awards.
Unaffected City Services
Updated May 22, 2020 at 2 p.m.
The following city services are unaffected:
- Fire & Protective Services
- Garbage & Recycling Collection
- Water & Sewer Services
- Landfill Operations (customers encouraged to use contactless payment such as debit or credit and avoid cash)
- Cemetery Services
Tenders, Procurements & Auctions
Updated March 17, 2020 at 10 a.m.
Effective March 17, all tender public openings will be suspended until further notice. More information will be provided to the vendor community as soon as possible.
All live auctions have also been suspended until further notice.
Yard and Garage Sales
Updated July 22, 2020 at 3 p.m.
Effective July 21, garage and yard sales held by a single household are now permitted. All individuals must observe gathering sizes outlined in the current public health orders and ensure that physical distancing can be maintained. Guidelines include heightened sanitation, signage that encourages distancing, and advice around payment options.
What You Can Do
- Wash your hands with soap frequently
- Cover your cough or sneeze using the inside of your elbow
- Avoid touching your face
- Stay home if you feel sick
- Call HealthLine 811 for advice
- Practice physical distancing and stay at least 2 metres away from anyone other than those in your household
Stay Informed
Inform yourself and rely on credible information sources.
Saskatchewan Health - Updates on the COVID-19 risk in Saskatchewan
The Public Health Agency of Canada - Updates and travel advice
The World Health Organization - Information and guidance on the current outbreak
1-833-784-4397 - Coronavirus Toll Free Phone line
Economic Development Regina – Information on COVID-19 programs to help employers and employees
