Updated September 24, 2020 at 1:30 p.m.
The City of Regina continues to monitor and respond to COVID-19 while ensuring the continued delivery of city services that residents can count on.
We continue to work with internal and external partners, including the Saskatchewan Health Authority, the Ministry of Health and the Public Health Agency of Canada to contain the spread of COVID-19.
As Saskatchewan Re-Opens, physical distancing is as important as ever. Please continue to follow public health orders and keep our community safe. This includes limiting indoor gatherings to 30 people where space allows for two metres of physical distancing between participants. Outdoor gatherings of up to 30 people are still permitted with appropriate physical distancing.
Our top priority continues to be the health, safety and well-being of the community and our employees.
The City of Regina has received a donation of $117,000 from the CMA Foundation with support from the Federation of Canadian Municipalities. This funding is to support local non-profit agencies that have been assisting Regina’s most vulnerable residents through the COVID-19 pandemic.
Updated September 22, 2020 at 11:30 a.m.
Effective Monday, August 31, Regina Transit will increase service on 8 routes. Residents are encouraged to visit TransitLive.com to see real-time schedules and bus routes or call the RideLine at 306-777-RIDE (7433) for more information.
In addition, passenger capacity will increase to full-seated loads. As passenger capacity increases, physical distancing will difficult, therefore passengers will be required to wear a face mask or covering to help prevent the spread of COVID-19. Exemptions will be in place for children under five years of age, persons with medical conditions, or those who cannot place or remove masks without assistance.
Effective Tuesday, September 8, the special high school service will begin.
Transit has increased cleaning protocols to proactively prevent the spread of COVID-19. At the end of each day, all conventional and paratransit buses are being fogged using a hospital-grade disinfectant by trained cleaning professionals.
Masks & Face Coverings
Updated September 17, 2020 at 3 p.m.
For the safety and protection of our community, we strongly encourage the wearing of face coverings or masks in indoor public areas and public vehicles. It’s an act of kindness – your mask protects others, and their mask protects you. Learn more about the proper use of non-medical masks:
- Federal guidance on non-medical masks & face coverings
- Provincial guidance on non-medical cloth masks
The City of Regina requires that all suppliers, contractors and vendors wear face masks or coverings while conducting business on City property.
Updated September 22, 2020 at 11:30 a.m.
The North West Leisure Centre, Lawson Aquatic Centre, Sandra Schmirler Leisure Centre and Fieldhouse have reopened with new guidelines.
The Doug Wickenheiser Arena has reopened. The following will open for the season on these tentative dates with health and safety guidelines in effect:
- Murray Balfour Arena - September 29
- Jack Staples Arena - October 1
- Jack Hamilton Arena - October 6
- Optimist Arena - October 8
- Clarence Mahon Arena - October 14
- Wheat City Kinsmen Arena - October 16
- Al Ritchie Arena - January 2021 (delayed due to new ice surface concrete construction)
Garbage and Recycling
Updated September 10, 2020 at 9:45 a.m.
Residential garbage and recycling collection continue to be picked up as scheduled. During this time, residents are asked to help protect the health and safety of our staff and partners and reduce the spread of the virus by following these guidelines:
- Ensure that all material placed in garbage carts is bagged, specifically tissues, cleaning wipes, masks and gloves
- Do NOT place masks, gloves, wipes in the recycling
- Ensure accessible cart placement to avoid manual handling by the driver
- Do NOT overfill your carts or leave loose items on the ground
- If you’re sick: place ANY item that has come into contact with your mouth, nose or eyes into the garbage – even items that you normally place into your Blue Cart or Bin (i.e. water/beverage bottles, pop cans, milk/juice cartons, etc.)
Water & Property Tax Payments
Updated March 20, 2020 at 7:30 p.m.
Effective March 20, residents and businesses can defer water utility payments for up to six months with no late payment charges or interest charges applied. All payment collection activity on overdue utility accounts is suspended, and no water service will be shut off for residents with outstanding account balances or who are unable to pay.
Property tax notices will be issued in May but property owners will have until September 30 before penalties are applied.
Updated September 17, 2020 at 3 p.m.
Effective Thursday, October 1, the City of Regina will resume parking enforcement on vehicles that are parked in one spot for over 24 hours without moving. Residents who may not be using their vehicles on a daily basis are encouraged to move parked cars off of public streets to driveways or garages.
We remind residents that effective November 1, recreational vehicles, such as licensed and unlicensed motor homes, travel trailers, fifth wheel trailers and boats, will be prohibited from parking anywhere in the front yard, including driveways and legal front yard parking stalls.
City Hall & City Council
Updated June 12, 2020 at 3:45 p.m.
Effective June 15, Regina’s City Hall reopened to the public. Limited services at main floor counters will be available for customers to pay water bills, property taxes, parking tickets and for licensing services. The Building and Development Permit Counter will also be open for limited services. Permit applications and plans are still encouraged to be submitted electronically. You can do so by emailing firstname.lastname@example.org or bringing in an external hard drive to City Hall.
To avoid line ups, we are asking customers to, whenever possible, pay parking tickets online and utility bills and property taxes at their banking institutions. Cheque payments can also be deposited in the secure outside payment box.
Effective April 22, Council and Committee meetings resumed to deal with items deemed to require immediate attention. Council meetings remain closed to the public but are still available to steam online.
Updated June 15, 2020 at 10 a.m.
Effective June 15, the Permit Counter at City Hall is open for limited services. Permit applications, plans and submission packages are still encouraged to be submitted by email to email@example.com or by bringing an external hard drive into City Hall.
To ensure accurate input of your application and to prevent delays in the review. Please follow the guide below:
- Subject: (must contain) Address, Application number (if applicable), New Application OR Revision
- Body of email: Include any additional clarification.
- Attachments must be labelled accordingly.
- Ensure all documents are clear and legible.
- Include as many documents as possible in one complete email.
- For plans more than 25MB, separate documents/plans and submit more than one email. Subject line as follows: Example: 123 Main Street, email 1 of 2.
Once your permit is approved, email firstname.lastname@example.org and you will be contacted to make credit card payment over the phone.
Once your permit is paid, your permit will be emailed to the applicant/owner/contractor for a signature. A signed copy must be scanned and sent back to email@example.com
The City understands the challenges that COVID-19 will present to the industry and is prioritizing changes in how we work in order to provide support and continuity. If you are aware of a permit application that is expected to be delayed due to COVID-19, please advise the City so we can plan our capacity accordingly.
Existing service level standards remain in place unless communicated otherwise. As the situation is evolving, we will update our website regularly if there are service limitations.
Questions? Reach out to our permit file support team by calling 306-777-7551, Monday to Friday, 8 a.m. to 4:45 p.m.
Updated June 22, 2020 at 1:30 p.m.
Effective June 22, building permit inspections are once again being conducted in person, dependent on scope and project type. To support the health and safety of both industry and City staff we will continue to use FaceTime, WhatsApp or photos where appropriate.
Updated April 20, 2020 at 2:30 p.m.
Recruitment efforts for some positions have been suspended. Affected positions are being re-evaluated and may be reposted in the future. We encourage you to continue exploring our current openings for opportunities as they become available.
All interviews for active postings will be conducted online or over the phone. If you require an accommodation, please email us at firstname.lastname@example.org
Yard & Garage Sales
Updated July 22, 2020 at 3 p.m.
Effective July 21, garage and yard sales held by a single household are now permitted. All individuals must observe gathering sizes outlined in the current public health orders and ensure that physical distancing can be maintained. Guidelines include heightened sanitation, signage that encourages distancing, and advice around payment options.
What You Can Do
- Wash your hands with soap frequently
- Cover your cough or sneeze using the inside of your elbow
- Avoid touching your face
- Stay home if you feel sick
- Call HealthLine 811 for advice
- Practice physical distancing and stay at least 2 metres away from anyone other than those in your household
Inform yourself and rely on credible information sources.
Saskatchewan Health - Updates on the COVID-19 risk in Saskatchewan
The Public Health Agency of Canada - Updates and travel advice
The World Health Organization - Information and guidance on the current outbreak
1-833-784-4397 - Coronavirus Toll Free Phone line
Economic Development Regina – Information on COVID-19 programs to help employers and employees