Updated November 25, 2020 at 4:30 p.m.
The City of Regina continues to monitor and respond to COVID-19 while ensuring the continued delivery of city services that residents can count on.
We continue to work with internal and external partners, including the Saskatchewan Health Authority, the Ministry of Health and the Public Health Agency of Canada to contain the spread of COVID-19. We encourage the community to visit Saskatchewan.ca/covid19 to review the public health orders.
Updated guidelines affecting group fitness classes are in effect Monday, November 16.
Our top priority is the health, safety and well-being of the community and our employees.
Updated November 12 2020 at 3:15 p.m.
Masks are mandatory on Regina Transit. Effective October 28, buses will be randomly checked for compliance and passengers refusing to wear a mask will be asked to leave the bus. These immediate enforcement measures are being put in place instead of passing a formal bylaw, which would take time to create, pass, and establish enforcement protocols.
Effective Monday, August 31, passenger capacity increased to full-seated loads. As passenger capacity increases, physical distancing becomes more difficult, therefore passengers are required to wear a face mask or covering to help prevent the spread of COVID-19. Exemptions will be in place for children under five years of age, persons with medical conditions, or those who cannot place or remove masks without assistance.
Transit has increased cleaning protocols to proactively prevent the spread of COVID-19. At the end of each day, all conventional and paratransit buses are being fogged using a hospital-grade disinfectant by trained cleaning professionals.
Masks & Face Coverings
Updated November 3, 2020 at 2:30 p.m.
Effective Friday, November 6, the Province has announced non-medical masks will be required in all indoor public spaces. The public health order will be in place for minimum 28 days.
Learn more about the proper use of non-medical masks:
- Federal guidance on non-medical masks & face coverings
- Provincial guidance on non-medical cloth masks
The City of Regina requires that all suppliers, contractors and vendors wear face masks or coverings while conducting business on City property.
Updated November 25, 2020 at 4:30 p.m.
The Government of Saskatchewan introduced new restrictions that impact our recreation services. The safety of our staff and customers remains our top priority and we want to ensure we are following all public health orders and guidelines. We are currently working through what these new restrictions mean for our facilities and programs and will provide additional details over the next 24 hours. We thank you for your patience as we work through the changes.
All arenas have reopened with the exception of the Al Ritchie Arena, scheduled to reopen January 2021 due to new ice surface concrete construction. Please follow these health and safety guidelines when accessing arenas.
Garbage and Recycling
Updated September 10, 2020 at 9:45 a.m.
Residential garbage and recycling collection continue to be picked up as scheduled. During this time, residents are asked to help protect the health and safety of our staff and partners and reduce the spread of the virus by following these guidelines:
- Ensure that all material placed in garbage carts is bagged, specifically tissues, cleaning wipes, masks and gloves
- Do NOT place masks, gloves, wipes in the recycling
- Ensure accessible cart placement to avoid manual handling by the driver
- Do NOT overfill your carts or leave loose items on the ground
- If you’re sick: place ANY item that has come into contact with your mouth, nose or eyes into the garbage – even items that you normally place into your Blue Cart or Bin (i.e. water/beverage bottles, pop cans, milk/juice cartons, etc.)
Water & Property Tax Payments
Updated October 1, 2020 at 12 p.m.
The deadline to defer water utility payments and the extended property tax payment deadline was September 30. Please note that, effective October 1, 2020, interest or penalty charges will be applied on overdue accounts. Contact us to make payment arrangements.
Updated September 17, 2020 at 3 p.m.
Effective Thursday, October 1, the City of Regina will resume parking enforcement on vehicles that are parked in one spot for over 24 hours without moving. Residents who may not be using their vehicles on a daily basis are encouraged to move parked cars off of public streets to driveways or garages.
We remind residents that effective November 1, recreational vehicles, such as licensed and unlicensed motor homes, travel trailers, fifth wheel trailers and boats, will be prohibited from parking anywhere in the front yard, including driveways and legal front yard parking stalls.
City Hall & City Council
Updated June 12, 2020 at 3:45 p.m.
Effective June 15, Regina’s City Hall reopened to the public. Limited services at main floor counters will be available for customers to pay water bills, property taxes, parking tickets and for licensing services. The Building and Development Permit Counter will also be open for limited services. Permit applications and plans are still encouraged to be submitted electronically. You can do so by emailing email@example.com or bringing in an external hard drive to City Hall.
To avoid line ups, we are asking customers to, whenever possible, pay parking tickets online and utility bills and property taxes at their banking institutions. Cheque payments can also be deposited in the secure outside payment box.
Effective April 22, Council and Committee meetings resumed to deal with items deemed to require immediate attention. Council meetings remain closed to the public but are still available to steam online.
Updated June 15, 2020 at 10 a.m.
Effective June 15, the Permit Counter at City Hall is open for limited services. Permit applications, plans and submission packages are still encouraged to be submitted by email to firstname.lastname@example.org or by bringing an external hard drive into City Hall.
To ensure accurate input of your application and to prevent delays in the review. Please follow the guide below:
- Subject: (must contain) Address, Application number (if applicable), New Application OR Revision
- Body of email: Include any additional clarification.
- Attachments must be labelled accordingly.
- Ensure all documents are clear and legible.
- Include as many documents as possible in one complete email.
- For plans more than 25MB, separate documents/plans and submit more than one email. Subject line as follows: Example: 123 Main Street, email 1 of 2.
Once your permit is approved, email email@example.com and you will be contacted to make credit card payment over the phone.
Once your permit is paid, your permit will be emailed to the applicant/owner/contractor for a signature. A signed copy must be scanned and sent back to firstname.lastname@example.org
The City understands the challenges that COVID-19 will present to the industry and is prioritizing changes in how we work in order to provide support and continuity. If you are aware of a permit application that is expected to be delayed due to COVID-19, please advise the City so we can plan our capacity accordingly.
Existing service level standards remain in place unless communicated otherwise. As the situation is evolving, we will update our website regularly if there are service limitations.
Questions? Reach out to our permit file support team by calling 306-777-7551, Monday to Friday, 8 a.m. to 4:45 p.m.
Updated June 22, 2020 at 1:30 p.m.
Effective June 22, building permit inspections are once again being conducted in person, dependent on scope and project type. To support the health and safety of both industry and City staff we will continue to use FaceTime, WhatsApp or photos where appropriate.
Updated April 20, 2020 at 2:30 p.m.
Recruitment efforts for some positions have been suspended. Affected positions are being re-evaluated and may be reposted in the future. We encourage you to continue exploring our current openings for opportunities as they become available.
All interviews for active postings will be conducted online or over the phone. If you require an accommodation, please email us at email@example.com
What You Can Do
- Wash your hands with soap frequently
- Cover your cough or sneeze using the inside of your elbow
- Avoid touching your face
- Stay home if you feel sick
- Call HealthLine 811 for advice
- Practice physical distancing and stay at least 2 metres away from anyone other than those in your household
Inform yourself and rely on credible information sources.
Saskatchewan Health - Updates on the COVID-19 risk in Saskatchewan
The Public Health Agency of Canada - Updates and travel advice
The World Health Organization - Information and guidance on the current outbreak
1-833-784-4397 - Coronavirus Toll Free Phone line
Economic Development Regina – Information on COVID-19 programs to help employers and employees