Frequently Asked Questions
Companies can order tax searches and certificates. Mortgage companies can also add, remove, or
update mortgage interests and access mortgage interest reports and
mortgage annual tax bills. Third-Party Agents may obtain Field
Sheets and Property Characteristic Reports. What is the difference
between a tax certificate and a tax search? The tax certificate is a legal document that shows the
breakdown of the current year’s levy by taxing authority, while the tax search does not. The tax
certificate also shows pending appeals which are not on the tax search. The tax search shows the
previous year’s levy and the tax certificate does not. When the annual Assessment Notices are sent for the upcoming year, the tax search will
show the levies for the current year and the estimated levies for the upcoming year. The tax
certificate only shows the current year with estimated amounts from January until the Annual Tax Notices are prepared in May. What is the difference between a Field
Sheet and Property Characteristic Report? A Field Sheet (Cost,
Direct Sales, Income) includes the summary of assessment including square footage, lot size, legal
land description, total assessed value as applied by the assessment model for a property. A
Property Characteristic Report is a detailed description of the
properties physical internal and external characteristics. Will my company be able to generate tax
searches and certificates anytime throughout the year? No, there are times during the year that all
users will be locked out for up to two (2) days. Lock out typically includes the following periods:
First business day of January (year-end rollover)Annual Tax Bill
Calculation (May)Annual Assessment Notice (generally November)
Second business day in December (TIPPS rollover) The system will not allow tax certificates or
searches to be generated. Users will be notified in advance of specific lockout dates. Why does the
tax search show “estimated next year levy” but the tax certificate does not? The tax search shows
two years of levy based on the mailing of assessment notices. When the assessment notices for the
upcoming year are mailed, the search will show the levies for the current year and the estimate for
the upcoming year. When the annual tax notice is calculated, it will
show actual levy for the previous year and the current year. Tax Certificates only show one year of
levy. They are based on the calculation of the taxes at the time of the request. Tax Certificates
will show the estimated levy from January 1 until the Annual Tax
Notices are calculated, then they will show actual levies until December 31. My company did a tax
search a few days ago, can I get an update? Each request for information found on a tax certificate
or a tax search carries a fee. Duplicate requests for a tax search/certificate for the same
property will result in charges for each request. Charges for duplicate requests will not be
reversed. My company attempted to order a tax Certificate online but got the message that there are
not enough funds in the firm’s Service Account. Can I email my request? Your company will need to
make a payment to your Service Account to request a tax certificate or search. If your account goes
below $50, the City is unable to generate a request and will get the same message you are getting.
When the account is at its minimum balance, additional money is required before further requests
can be processed. My company requested a tax search, how do I know if the account is on TIPPS? If
the account is on TIPPS, the TIPPS field will have “Next Estimated Withdrawal” and an amount. If
the account is not on TIPPS, the TIPPS field will show “No”. The Tax Search will show “Yes” and no
next withdrawal amount in the TIPPS section when the cancellation date for TIPPS is an upcoming
date. Why aren't the TIPPS amounts from January to June and July to December provided? The City of
Regina does not give out payment information. The information is considered private and is not
required for ownership change tax adjustments. We will provide the next month’s TIPPS amount. The
owner can access their account information online through eProperty to see their balance, TIPPS
payments, or print a statement of their account. At any time, the property owner may request a
statement of their account at no charge. TIPPS next estimated withdrawal is more than balance owing
or less than balance owing? The estimated TIPPS amount on the Tax Search is the maximum amount the
City will withdraw from the property owner’s bank account. The system will take the estimated TIPPS
amount OR the account balance, whichever is less. TIPPS will not withdraw an amount more than the
balance owing. Example, the account balance is $326.55 and the December TIPPS schedule is for $328,
the amount that will be withdrawn from the bank will be $326.55. How can my company calculate the
amount each person owes without the TIPPS amounts? Amounts owing can be calculated by taking the
levy, divide it by 365 days in the year and multiply it by the number of days owned by each client.
The amount paid is the total amount that was charged less the current balance. Please note that the
tax certificate and tax search indicate whether the levy amount includes a levy amount for a
supplementary assessment. The City is not able to provide the supplementary assessment amount or
the number of months on the certificate or the search. This will be provided by phone at no cost.
It is recommended you request a copy of the supplementary notice and tax statement from your
customer. Can my company still fax or email requests for tax certificates or searches? Requests for
Tax Certificates and Tax Searches made online are generated immediately. Requests received by fax
or email will still be processed by the City within two business days. Please include the following
information when requesting a Tax Certificate or Tax Search: Civic address of the property you want
the information for Property account number (if unknown, it is available on Property Search) Your
deposit account number Email address the document is to be sent to Your reference number The above
information is especially important when a single request includes multiple properties. Information
should be sent to AssessmentTaxation@regina.ca. How does my company receive a more formal tax
certificate on City of Regina letterhead? To request a more formal tax certificate on the City of
Regina letterhead, please email your request to AssessmentTaxation@regina.ca. This request cannot
be made through Assessment & Tax eServices. Please note that the format will be the same
whether emailed or printed on letterhead. This request may take up to two business days. How long
does to take to receive a tax search or tax certificate when requested online? The tax search or
certificate is e-mailed immediately after requesting it. What does my company do if it is having
issues generating a tax search or tax certificate? Please email AssessmentTaxation@regina.ca. Can
my company make payments to our Service Account online? Yes, you can make an online payment. To do
so, you will need to set up with your bank the option to pay your City of Regina tax account. The
City will process the payment within 24 hours of receiving your electronic payment or cheque. Note:
Electronic payments can take 3-5 business days to be forwarded from the bank to the City of Regina.
If paying by cheque, include the service account number in the memo line of the cheque and mail or
courier it to the attention of the Assessment & Property Revenue Services Department. How does
my company know what payments were made? The City does not provide payment information which is
considered private information. Your company will need to confirm with your customer if payment was
made and by whom. Statements, duplicate copies of Assessment Notices, Tax Notices, and
Supplementary Assessment/Tax Notices are provided to owners only. The owner can access their
account information online through eProperty to see their balance, TIPPS payments, or print a
statement of their account. At any time, the property owner may request a statement of their
account at no charge. How does my company know if there is a supplementary amount in the levy? Both
the search and the certificate will indicate if there is a supplementary tax levy included. The
period for the supplementary levy will not be indicated. This information can be provided over the
phone at no cost. It is recommended that you request a copy of the supplementary notice and tax
statement from your customer. With eProperty, your customer can see the assessment information
online. How does my company know if a penalty is incurred on the account? A penalty is applied to
balances outstanding on the 1st of the month as follows: 1.75 per cent on arrears balance 1.5 per
cent on current balance after June 30 1.5 per cent on “other” charges 30 days after the charge has
been applied to the account Arrears are balances from a previous year. All balances owing on
January 1 are arrears. All balances will have penalty of 1.5 per cent of their total balance from
the previous year charged to their accounts on January 1 and the first day of each month that a
previous year balance remains on the account. Tax enforcement charges are applied to the arrears
per the Tax Enforcement Act as they are charges relating to the previous year’s balance owing. The
penalty of 1.75 per cent is applied to those charges on the 1st day of the month after the charges
have been on the account for a minimum of 30 days. The current balance includes unpaid levies from
this tax year and any related penalty. The tax year is from January to December. Taxes are levied
in May when the mill rates are finalized. Balances from this levy are due June 30 without penalty.
After June 30, there is a charge of 1.5 per cent of the current year levy balance applied on the
first day of each month until the current balance is paid in full. Other charges are bank returned
item fees, weeds charges, Workers Compensation Board charges, outstanding utility charges
transferred to tax, and graffiti charges as well as others. A penalty is applied to those charges
on the 1st day of the month after the charges have been on the account for a minimum of 30 days.
eServices FAQ
Terms & Conditions 1. Agreement By accessing the MyAccount.Regina.ca service through
myaccount.regina.ca (the “Website”) or using any of the services provided by the City of Regina
(the “City”) through the Website (the "online services") you expressly agree to be bound by, accept
and comply with these terms and conditions of use (the "terms and conditions"). If you do not agree
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other way use information on the Website. These terms and conditions may be revised from time to
time without notice to you and it is your responsibility to check for updates to the Website. Your
use of the Website after these terms and conditions or any revisions of these terms and conditions
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revisions to them. 2. Registration Access to the Website and use of certain online services may
require registration. You must be an existing City customer to register to use the Website. You
agree to provide accurate and current information as required for such registration and to update
your information in a timely manner to ensure it remains accurate and complete. You will be solely
responsible to maintain the confidentiality of any personal identifiers or passwords required by
you to access the Website, or required by you to use any of the online services, and for all
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For information respecting the way the City handles the privacy and security of your information,
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loss of any data or information to or from the City on the Website, including the interception of
such confidential data or information by third parties and agree to be liable for any damages
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license under any of the intellectual property rights, whether by implication, waiver, estoppel or
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appearing on the Website or through use of any online services without the prior written consent of
the City or any third party owner of the intellectual property. The City will take appropriate
legal action necessary to enforce its rights respecting any prohibited use of any intellectual
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used on the Website may constitute trademarks, service marks or trade names of the City or other
entities. The display of any such marks does not imply that a license has been granted by the City
or other entities. 10. Rules of use You agree that in accessing or using the Website or any online
services or submitting any information or materials to the City you shall: (i) act in compliance
with all applicable laws and regulations; (ii) not attempt to damage, modify, alter or deface any
part of the Website, any services or any content; (iii) not post, transmit, link to or otherwise
distribute any information or software which contains a virus, or other harmful or disruptive
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falsely represent your association with any person. You also have the sole responsibility for
ensuring you receive and review your account billings you request to receive via any online
services and for protection and recovery of your computer system. You must take reasonable and
appropriate precautions to ensure that any computer system used to access the Website or any online
service is secure and free of viruses or other harmful or destructive properties or components. 11.
Third party content As a convenience to you, the Website may contain links to other Internet sites
that are operated by other parties that are not under the control of the City. Third party links
are referenced for information and interest only and you agree that the City is not an affiliate of
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is not responsible for the availability or content of such third party Internet sites. Your
communication or business dealings with any third parties found on, or through the Website or any
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other sites are independently developed by parties other than the City, and the City does not
assume any liability or responsibility whatsoever for the operation of or information of any linked
resources, nor for any interpretations, comments or opinions expressed therein including damages
that may be sustained, or viruses or other destructive items that infect your computer or other
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reserves the right to suspend, discontinue, terminate or modify any aspect of the Website, online
services or content and/or your access to or use of the Website, online services or content at any
time for any reason whatsoever with or without notice to you. The City further reserves the right
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materials, in whole or in part, that the City deems, in its sole discretion, to be inappropriate,
unlawful or in violation of these terms and conditions. If you are dissatisfied with the Website,
any of the online services, any of the content, or any of the terms and conditions, rules,
policies, or practices of the City in operating the Website and the online services, your sole and
exclusive remedy is to discontinue using the Website and the online services. 13. ...
Housing Incentives Program
and July 31. Applications received between the start of the application period and April 30 will be
evaluated together. A maximum of $750,000 of the annual capital
grant funding will be allocated to these applications. Applications received between May 1 and July
31 will be evaluated together, along with eligible applications received before April 30 that did
not receive a funding allocation. The remainder of the annual
capital grant funding can be allocated to these applications. Applications from private sector
developers (Program Areas 3 and 4) will be evaluated and prioritized for funding using the Design
and Development Scorecard after July 31, based on remaining funding available If funding remains
available after all applications have been reviewed, the City may accept applications and award
funding on a first-come basis to eligible projects up to December 31 until funding is exhausted.
Acquisition & Repair of Existing Rental Buildings Applications must be submitted prior to a
development or building permit being received. Applications must be received before July 31 to be
considered for the funding year. Applications received between the start of the application period
and April 30 will be evaluated in May. Applications received between May and July 31 will be
evaluated in August. Funding in each application period is allocated as follows: First, to projects
intended to address an urgent issue related to the health and safety of occupants or the public, as
identified in a building condition assessment, environmental assessment, building order, community
standards order, other order, or the City. Second, to acquisition projects, renovation projects to
create new dwelling units, and major repair projects, as defined in the Housing Incentives Policy,
and minor repair projects related to accessibility for existing tenants. Third, to minor repair
projects, as defined in the Housing Incentives Policy. Fourth, to risk mitigation projects, as
defined in the Housing Incentives Policy. Applications for projects intended to address an urgent
issue related to the health and safety of occupants or the public, as identified in a building
condition assessment, environmental assessment, building order, community standards order, other
order, or the City, may be considered on a first-come basis. If funding remains after all
applications have been considered, the City may accept applications and award funding on a
first-come basis to eligible projects up to December 31 until funding is exhausted. Pre-development
Grants Pre-development grants will not be paid for activities already completed at the time of
application. Applications must be submitted prior to a development or building permit being applied
for. Consideration may be given to applications where pre-development work is requested by the City
as part of a permit application. Applications for pre-development grants will be reviewed as they
are received. Applicants will be contacted by City staff within 2 to 3 weeks of application.
How to Apply
Interactive Map - Program Boundaries Housing Incentive Policy Map View Map Online View the Housing
Incentive Program areas to find grants and incentives available for your developments. View Full
Screen Contact Us Please reach out to CHS@regina.ca for questions about housing incentives. Other
Incentives The Heritage Incentive Policy provides capital grants and tax exemptions to encourage
the conservation of heritage properties in Regina. Membership Non-Profit Statutory Declaration
Affordable Ownership Income Maximums Tenant Displacement Plan Template Affordable Ownership
Mortgage Co-Signatory Statutory Declaration Pre-Development Grants Application Form 2025 HIP
Application Form Pre-development Activities Checklist Design and Development Criteria Scorecard
Building Condition Assessment Template 2025 Housing Incentives Policy Project Description
Spreadsheet Work Impact Assessment Repair Work Description Template Final Tenant Displacement
Report 2025 Affordable Rental Rent and Income Maximums Affordable
Ownership Purchaser Declaration Form Acquisition & Repair Application Form Tenant Communication
and Consent Form Housing Incentive Program Tax Exemption Bylaw
Revaluation
Individual property taxes may increase or decrease if that property's assessment changes more than
the rest of the city on average. 2021 Revaluation Report Revaluation
Timeline Valuation models updated – January 2025 Preliminary values released online for all
properties – November 2024 Notice of Assessment - January 2025 Period to appeal assessment - 60
days Council determines Tax Policy - spring 2025 2025 Property Tax Notices - May 2025 Learn more
about commonly used terms in the revaluation process. Assessed Value: The 2025 assessed value
reflects the value of your property as of January 1, 2023, which also considers property
characteristics such as overall condition, location, and improvements/upgrades made to your
property. Taxable Assessed Value: A value to which a mill rate and mill rate factor are applied to
arrive at a property's taxes. This value is arrived at by multiplying the assessed value by the
provincial percentage. Assessed value X Provincial percentage = Taxable Assessment Taxable
Assessment X Mill Rate X Mill Rate Factor ÷ 1000 = Property Taxes Provincial Percentage: A
percentage established by the Province for each property class. Assessed value is adjusted by this
provincial percentage to arrive at the taxable assessment used to calculate your taxes. Tax Policy:
A policy direction adopted by City Council to manage and apply taxes to the various properties
within its jurisdiction. Tax policies can impact the amount of taxes a property owner pays. During
a revaluation, City Council reviews its current tax policies and any other tax policy options
available. Council then decides which tax policies to adopt. Examples: Phase-in, Base Tax Tax
Phase-In: The process to phase in tax changes resulting from revaluation, established at the
discretion of City Council. Tax phase-in plans can be up to four years, can be different for each
property class or subclass, and can be different for tax increases and decreases. Phase-in cannot
be applied to changes in the tax rate resulting from the annual
budget or changes to a property's assessment because of new construction, renovations or
demolitions. Mill Rate The tax per dollar of assessed value of property. The rate is expressed in
"mills", where one mill is one-tenth of a cent ($0.001). Mill rates are set by each taxing
authority to raise the revenue required by their budget. Mill Rate Factors A factor applied in tax
calculations in order to redistribute the amount of total taxes paid by property classes and
subclasses according to the tax policies approved by City Council. A mill rate factor does not
increase or decrease the total amount of taxes collected annually,
but can change the amount of tax collected from each property class or subclass. For more terms
related to revaluation and property assessment see Glossary. Common Revaluation
Terms Find answers to your most commonly asked questions from our Assessment department.
Where can I review my property information? You can view your property information at any time by
visiting our Property Search tool. Here are a few things you should check: Whether we listed the
correct primary property characteristics like location, size, or age. Did we miss any unusual
things about your property that would affect its value (structural issues, location, etc.)? Are the
assessments of similar properties in your neighbourhood similar to your assessment? Is your
property’s assessed value comparable to the sale price of similar properties in your neighbourhood
as of January 1, 2023? Why is the estimated assessed value of my house so different from what
houses in my neighbourhood are selling for? It is important to remember the 2025 revaluation is
based on a valuation base date of January 1, 2023. The current sale prices of homes in your
neighbourhood are a reflection of the current market values. Property sales occurring after January
1, 2023, will be considered for the future 2029 revaluation. Why is my neighbour’s house, which is
bigger than mine, assessed lower? The square footage of a property is only one of many components
that add to the assessed value. Other aspects of your property like the overall condition or recent
upgrades, can affect its value. Please review your property to ensure we have accurate information.
If you’d like to speak to an assessor about your property, please call 306-777-7000, option 2. How
will my property tax be impacted? Revaluation is revenue neutral. When the City plans the annual budget, it’s determined how much property tax revenue will be
needed. The City’s budget decisions could increase or decrease the actual tax bill. What does
revenue neutral mean? Revenue neutral means that the City is not raising your property tax to
create extra revenue. The goal is to keep revenue consistent. The mill rate is adjusted so that the
total levy for the City of Regina is the same as it was in the previous year. How come my estimate
says my taxes are going up so much? There are a few reasons why your taxes could go up. Firstly,
when the City plans the annual budget, we determine how much
property tax revenue we’ll need. The City’s budget decisions could increase or decrease the actual
tax bill. Secondly, every property is different. Physical changes like additions or improvements
can change the value of property over time. Why are my taxes higher than my neighbours’? There are
no two properties that are identical; resulting in some properties being assessed higher or lower
than others. The assessment value is based on specific property characteristics which influence the
assessment: total living area, quality, condition, garage, basement finish, etc. Please review your
property information on Regina.ca to ensure we have the most current information on your property.
How has COVID-19 affected the 2025 revaluation? ...
