The City is asking homeowners to work with us in avoiding unnecessary repairs to home and City sewer (wastewater) systems by flushing only toilet paper and human waste down toilets. This will allow our limited crews to focus on the delivery of essential services and maintain social distancing guidelines.
- Flushing anything other than pee, poo, and toilet paper down the toilet can clog pipes and create sewer back-ups, which can be costly for both homeowners and the City.
- Wipes may be “flushable” but they don’t break down like toilet paper does. Toilet paper will disintegrate after it’s flushed, but so-called “flushable” wipes retain their shape and strength, causing blockages in pipes.
- For the same reason facial tissue, napkins and paper towel cannot be flushed down your toilet. They do not break down as toilet paper does, and lead to clogs and sewer back-ups.
- Wipes, paper towel and all other items used as a toilet paper alternatives should be bagged and disposed of in your garbage cart.
- Help us to help you to prevent the plug in yours and our sewer (wastewater) collection system.
Wastewater is what you flush down the toilet and pour down the drain in your home or business. If the wrong items are going into the sewer system, there is a potential for plumbing issues, increased utility costs and an impact to the environment. Find out what items are not appropriate for flushing into the toilet, draining in a sink, or pouring into a catch basin.
Prevent the Plug
Inappropriate items flushed down the toilet could create plumbing issues for your home’s sewer system. As well, it can impact City’s utility costs as a result of increased maintenance or additional work to clean the wastewater at the treatment plant.
Only flush the 3Ps – pee, poo, paper (toilet paper). Even products marketed as ‘flushable’ can harm the sewer system. Flushing anything other than the 3P's can damage your home’s sewer system and result in costly repairs. It can also damage the City’s sewer system by clogging pipes with materials that don’t belong and as a result, City crews have to clean or repair the system more frequently.
Put these items in the garbage:
- Feminine hygiene products
- Wipes marked flushable (baby, facial, hand)
- Cleaning rags
- Cotton swabs/cotton balls/Q-tips
- Paper towels, facial tissues
- Dental floss
Fats, Oils & Grease (FOG)
Pouring fats, oils and grease down a sink, toilet or shower can cause blockages in your homes sewer system, resulting in sewer backups and costly repairs.
What are fats, oils and grease?
- Butter or margarine
- Salad dressings
- Cooking oils
- Olive oils
- Sauces and gravies
- Meat fats
- Milk and cream
- Sandwich spreads
Why are fats, oils and grease a concern?
When the warm fats, oils or grease are poured down the drain, they cool, harden and stick on the inside of the sewer pipe. This material will build up over time and could block the whole pipe, causing a sewage back up in your home or your neighbourhood. It could also back up into the streets, polluting our environment.
What can you do to prevent FOG from going into the sewer?
Before washing pots, pans or dirty dishes, wait for the FOG to harden then wipe with paper towel and place in the garbage.
If fats, oils and grease are in liquid form, let cool and then pour or scrape the material into a container, like a disposable cup, and place it in the garbage. Remember to recycle the empty containers into your blue cart recycling.
Impact of Unacceptable Items
Impact of Unacceptable Items
Here's what happens when you flush or pour unacceptable items into our sewer system.