The City’s Lead Service Connection Management Program is for residents who have a lead service connection or have higher lead levels than Health Canada’s maximum acceptable concentration. Lead is harmful if inhaled or swallowed and can be found in air, soil, dust, food and water. Health Canada has more information on the health risks related to lead and how to reduce your exposure to lead.
Lead Service Connections by Neighbourhood
Prior to 1960, lead was a common plumbing material in municipalities across the country. Each year, the City mails out letters to properties with known City-owned Lead Service Connections (LSC) along with information to reduce lead in their drinking water. Ninety-five per cent of City-owned water service connections today are lead-free.
View the map to see where known City-owned lead service connections exist. Type in an address to see the percentage of City-owned lead service connections in that specific neighbourhood. The search tool does not indicate whether the exact address searched has a lead service connection. Please contact Service Regina at 306-777-7000 directly for this information.
City-Owned Lead Service Connections
Search addresses with known City-owned lead service connections.
If the address does not appear when searched, there are no records of a City-owned lead water service connection at this address. If the address is in an area with known lead water service connections, there could be a private side lead water service connection. Learn how to identify if you have a private side lead water service connection.
Identifying Private Lead Service Connections
It's easy to find out what material your private service connection is made from following four easy steps.
Video Transcript
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Visuals |
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Faint Music |
Identifying Lead Service Connections animates onto the screen |
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To identify if you have a lead water service connection, |
Closeup of water meter in basement. |
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you need to find your water meter. It’s likely in your basement. |
Wide shot of water meter. |
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Confirm that the dial says “cubic meters” on it. |
Extreme close up of water meter. Blue line animates in to form circle around M3 |
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To determine that you have a lead pipe. First thing to check is if the pipe is plastic... |
Pan to person holding blue piece of plastic pipe in front of them. Word “Plastic” animates on to screen |
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If it’s not plastic, you need a magnet, key or coin |
Shot of hand holding magnet, then a key and then a coin. Words “Magnet, Key and Coin” animate one by one on to screen. |
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Use a key or coin to scratch the pipe close to where it enters the house. |
Closeup of metal pipe. Hand moving key towards pipe and begins to scratch pipe with the key. |
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If it’s hard to scratch, and if the colour underneath is orange, the pipe is not lead. |
Close up of hand scratching pipe with the key, then moves out of the way. Words “Not Lead” animate onto screen |
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If it’s easy to scratch, and the colour underneath is silver or grey, it might be lead. |
Change to an extreme closeup of different scratch test with hand scratching pipe with key. Words “might be lead” animate onto screen |
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Next, take the magnet and stick it to the pipe. |
Close up of hand placing magnet on the pipe. |
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If it sticks, the pipe isn’t lead. |
Magnet sticks to pipe hand leaves magnet on pipe |
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If it doesn’t stick, chances are you probably have a lead pipe. |
Hand tries to place magnet on pipe, but it doesn’t stick. Words “Probably Lead’ animate onto screen |
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If the pipe is lead, take a picture of it. |
Person holding a phone takes photo of pipe. |
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Then call service Regina. |
Closeup of dialing 306-777-7000 |
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One of our representatives will tell you how to submit the photo to receive a free water filter. |
Medium shot of Service Regina employee talking on headset. 306-777-7000 animates onto the screen |
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For more information about identifying lead service connections, visit Regina.ca/leadservice |
Words “For more information about identifying lead service connections, visit Regina.ca/leadservice” animate onto the screen. |
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Music |
City of Regina Logo appears on screen |
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Step 1: Locate Your Water Meter |
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| Your water meter is most likely located in the basement. | |
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Step 2: Find the water pipe where it enters your home |
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What's the pipe made of?
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Step 3: Use a key or coin to scratch the pipe close to where it enters your home through the wall or floor |
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What colour is the pipe underneath?
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Step 4: Hold a magnet to your service connection |
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Does the magnet stick to the pipe?
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Lead Testing Programs
The only effective means to measure lead levels in a home is testing at the tap. The City of Regina has two testing programs to test tap water in your home - the Random Testing Study Program and the In-Home Point of Use Testing.
Random Testing is conducted to assess lead levels in homes built before 1960 and properties found in areas that are known to have lead water service connections.
City staff will test and collect water samples from the house for analysis. They will also determine the internal plumbing material inside the house, where the water service line enters the house and what, if any, water treatments are in the home.
Testing takes about an hour. The bulk of the time is due to a 30-minute stagnation period where no water can run in the house. All program participants will be provided with results for their home. Contact us if you are interested in participating.
In-Home Point of Use Testing allows individual residents to have their water tested for lead. Since you cannot see, taste, or smell lead dissolved in water, testing is the only sure way of telling whether there is lead in your drinking water.
All building owners within Regina city limits are eligible to participate in free lead testing where:
- The building was constructed prior to 1960 and is in a neighbourhood where other lead lines are present.
- Records indicate that the building is served by a known public lead service line.
- The public lead service line was replaced in the last five years.
- There are incomplete records for the public service line material (i.e. material unknown), the building was constructed prior to 1960 and the building is in a neighbourhood that has public lead service lines present elsewhere within the neighbourhood.
Results are sent from the laboratory directly to the individual homeowner. We also receive the results along with the invoice. The results are not be posted or shared and will only be reported in an aggregated manner that prevents the individual properties that participated from being identified.
To receive testing forms and bottles, first contact us to determine if you are eligible and provide the appropriate documents.
Eligible participants will receive a laboratory requisition form by mail. Complete the form and take the form to the Roy Romanow Provincial Laboratory (RRPL) to obtain a sample kit. Use the kit to conduct the sampling procedures and complete the sampling form. Return water sample, sample form and laboratory requisition to the SDCL.
Lead Removal Water Filter Program
If our records indicate your building is served by a known lead service connection, water testing has been done through a Lead Testing Program and indicated levels above current Health Canada Guidelines, or the City has confirmed your building has a private lead service line, you are eligible to receive a free water filter annually through our Lead Removal Filter Program. There are two options available to eligible residents - a free filtered water pitcher or a water filter rebate.
Request a filtered water pitcher and a one-year supply of filters from the City and have them delivered right to your door.
The City is not responsible for the installation and maintenance of the unit or the installation of replacement filters.
Purchase your own tap-mounted unit, under-the-counter unit, fridge water-dispenser unit or filtered water pitcher and receive an annual rebate of up to $100 on your Utility bill.
The filter must be certified to National Sanitation Foundation’s Standard 53 (58 for reverse osmosis systems) for lead removal to qualify. There are several kinds of filters available to purchase including:
- pitcher style
- pour-through container left in the fridge
- attachment that is screwed on to the tap
- on-counter unit that typically is plumbed to the tap
- below counter system that usually requires the installation of a separate drinking water tap
Most home stores and super centres have some type of filter system available that conforms to the standard for lead reduction. The price of filters vary based on type and features. The simplest and smallest pitcher-type system may cost anywhere from $20 to $100, while a complicated and extensive below counter system may cost in the range of $1,000.
You can apply for the filter rebate, which is applied as a credit to your utility bill, by filling out and supplying the application form.
Replacing Lead Service Connections
Replacing only a part of the lead service connection will not effectively reduce lead concentration.
The lead service connection on a customer's property is owned and installed at the expense of the property owner and therefore, the responsibility of the property owner. We strongly advise that you contact a licensed plumber to work on your service line.
Residents who have had the private side of their service connection replaced are eligible for free City side replacement. Property owners may request we replace the City-owned lead service connection, but the private side must be changed first. Locations where the private side is not lead will be prioritized for completion to remove the service connection source of lead and effectively reduce lead in the tap water. We also replace the City-owned lead service connection as other infrastructure and maintenance work is completed and encourage residents to replace the private side lead service connection.
If you are unable to replace the lead water service connection at this time, you may wish to purchase a filter certified to NSF/ANSI-53 (NSF/ANI 58 for reverse osmosis systems) for lead removal.
Even after both sides of the lead service connection have been replaced, small particles of lead can remain in your home’s internal plumbing. Frequent flushing of your home’s internal plumbing can speed up the removal of these particles. This flushing process includes:
- Installing a NSF-53 (58 for reverse osmosis systems) filter.
- Running cold water taps before you consume water - remember to only use cold tap water for drinking or cooking, since hot water increases the leaching of lead and other metals from your plumbing.
- Remove and clean tap screens - after lead water service connection replacements it is recommended this be done more frequently as more lead particles may have broken free during replacement work.
- Drain your hot water heater to remove accumulated sediment.
- Health Canada - Reduce your exposure to lead
- Saskatchewan Health Authority
- National Sanitation Foundation - Search “lead”
